ALL pre-order items must be ordered separately from in stock items, otherwise, we'll ship all items together. Please note of the shipping date of a pre-order item prior to purchase.
Pre-order items are not yet in stock but have been ordered with an estimated ship date. Once pre-order items arrive, they will be shipped out immediately to the shipping address provided.
Pre-orders are not eligible for refunds, cancellations, or exchanges. We will not exchange a pre-order item for an item that is in stock because a customer no longer wishes to wait for a pre-order item.
All pre-order dates are approximate. Sole Passions cannot control the changes that designers will sometimes make to their production schedule that can affect ship dates.
Sole Passions has no control over vendor scheduling and is not responsible for any delays with pre-order items. In the rare event when delays do happen, updates will be made on the website accordingly.
We reserve the right to cancel any order due to potential fraud.