Sole Passions strives to provide the best Customer Service possible. In the rare event that you receive a defective, damaged or incorrect item, please notify us within 3 days of receipt via email@example.com. In the subject please put defective, damaged or incorrect. Please include your name and order number for quicker and accurate processing. You may be may asked to provide pictures.
If we have shipped a defective, damaged or incorrect item, we will ship out a new item and take care of all the shipping fees at no cost to you.